Collection of personal information

Face with the new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

We collect the following information:

  • Last name
  • Name
  • Address
  • Postal code
  • Email address
  • Telephone number/Fax number
  • Credit card autorisation code number (only for a transaction made via e-commerce)
  • Gender/Sex

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section logs to collect information about you.

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Forms and interactivity

Your personal information is collected by using a form;

  • Website registration form
  • Order form
  • Survey
  • Contests
  • Contact request, service call form

We use the information that collected for the following purposes:

  • Order tracking
  • Information/Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Statistics
  • Contact

We use the information that collected for the following purposes:

  • Comments
  • Correspondence
  • Information or for promotional offers
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Log files

We have certain information through log files (log file) and cookies. This is mainly the following information:

  • IP address
  • Operating system
  • Pages visited and requests

The use of such files allows us to:

  • Improved service and personalized welcome
  • Personalized consumption profile
  • Tracking control
  • Statistics

We are committed to offering you a right of objection and withdrawal regarding your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us with the following:
By Mail: Copiscan Inc., 8080 Metropolitain East, Anjou H1K 1A1
Phone Number: 514 745-2674 ext 224
Other : Contact Form

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The personal information we collect is kept in a secure context. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management - authorized person
  • Access management - person concerned
  • Network monitoring software
  • Computer backup
  • Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

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Our commitments regarding the protection of personal information meet the requirements of the following program:

  • Certification to come after the launch of e-commerce
  • Automated order processing to a secure bridge between B2C and B2B
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Google Advertising Cookies

We use the services of Google Analytics and Google Ads for the analysis of visitor data and the relevance of our advertising campaigns.

Google collects data relating to its services and is described below. Google’s advertising systems may use other technologies, including Flash and HTML5, for features such as serving interactive ads. Google may use the IP address, for example, to determine your geographic location. Google can also select the ads based on data relating to your computer or device, such as the model used, the type of browser or even the sensors present on your device, such as the accelerometer.

Google’s advertising solutions allow you to obtain location data from a variety of sources. For example, Google may determine your geographic location from the IP address, receive accurate location data from your mobile device, infer your location from your search queries, or obtain location data from the websites you visit or the apps you use. Location data is used in Google’s advertising solutions reduce demographic data and improve the relevance of the ads shown to you, measure ad performance and provide compiled statistics to advertisers.

For more information on Google’s privacy policy, visit the following link:

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